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Q. I downloaded the template. I only got 4 fonts in a folder. The ad said you get 100+ bonus windows fonts. How can i get them? A. 100 bouns fonts pack comes separately from the template ZIP file. Please open your email with the links to ...
Q: I tried to download my templates via your links but was unable to unzip them. Message said files missing or corrupted. The links to the templates in my email are no longer effective. Is it possible to try again and/or to extend the length of time the l...
Q:  Does the link expire in 24 hours? I need to re-download the template A:  During 3 days you will be able to download your template using the link. If  the link is NOT active for some technical reasons during the mentioned period, then, ...
Q: How big are the template files? I don't have a broad band connection to the internet and it takes me almost 1 hours to download even a 10 Mb file. Usually a download accelerator or a download resuming program can solve the disconnection pro...
Some of our customers experience problems with downloading our templates because MacOS browser can't resolve php script parameters sometimes. We recommend you to find appropriate Mac download manager. For example freeware program Monica for Mac:http://ww...
First, make sure that you have submitted a correct e-mail address for delivery purpose. Second, please, check your Bulk/Junk folder to find out if the e-mail has been caught by your anti-spam filters. The delivery e-mail has been sent to you from bill...
Q:   My order is approved but i haven't received the download instructions? Why is it so? A:   The following are some probable reasons why the template did not reach you o­n time. They are: 1. Incorrect Email Address: There is a ...
Q. I misspelled my email while ordering. Please help! A. Please contact our billing department and provide with your correct email. we will send you the link to the right email immediately!Phone: 1 917 477 0358 ext. 102.Billing Chat (www.template-help.co...
Q: I'm having trouble getting into download the free clipart library.. I get the following message: You can't download this item using this order ID. To get an access to the library you need to purchase template from our company. You will be able...
Q: My computer has crashed and I have lost all templates! Is there any way I could be offered a o­ne-time re-download? A: Please contact our Friendly Support Team and provide your purchase info (one of the following: yoour email, transaction ID, merchant...
Q:   Though I have already paid for my order I haven't yet got my template? Why is it so? A:   The following are some probable reasons why the template did not reach you o­n time. They are: 1. Incorrect Email Address: There is a ...
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