Unfortunately, your order was put on hold for more thorough verification. This could have happened because of some discrepancies found in the order details. Also, we might have failed to contact you on the phone number that you listed on the order.
Ver...
After your order is approved by a payment gateway and funds are transferred to our account you will receive download instructions with links to the template and free clip art images within 20 minutes or less.
Proper completion of the registration form ...
Since we are doing online business we provide only digital invoices in *.pdf format. The data on the invoice is taken from the order details that the customer provides on the checkout page. This information cannot be altered.
An invoice is generated au...
Q: I ordered a template but cancelled the order. After this I got an e-mail that said that the order was cancelled and so was the charge from my VISA.Today I can see that my VISA is charged! Can you please tell me why this has happened, and what are you g...
Unfortunately, we cannot let the order through without any verification measures taken. This is a firm policy of our company.
Under the circumstances when we cannot call the customer to confirm the order, the customer is obliged to provide us with som...
Please, make a contact with a Billing Department of Template-Help.com at
Billing Department: billing@template-help.com Billing Chat: http://www.template-help.com/chat Submit a Ticket: http://www.template-help.com/tickets
Most widely spread and the most convenient method of payment popular in every country is by international credit/debit card.
You may use Visa, MasterCard, Discover, American Express, Dinners, JCB and debit cards with the Visa and MasterCard logo to pur...
Q: There is an "ADD TO CART" button and "BUY" button on your site that I come across when I want to buy a template. What is the difference between the two? A: The 'ADD TO CART' option is just like your shopping cart facility in a shopping mall, you c...
