Q: Is it possible
to run a video clip in your templates?
A: Yes. You may
import the video clip (.RM
file, .AVI file, etc.) to a
movie clip and then you can drag it anywhere in the Flash MX.
Dear customer,
Thanks for contacting Technical Support Department of Template-Help.com!
Regarding your question, you simply edit the page names in the site_flash folder and then as you open adobe flash 8+
and the FLA file, you will be able ...
Q: I like several
of the designs on here but am wondering if I am able to change the
colors? Is this done thru the stylesheet? And does the stylesheet come
with the templates?
A: Some of the
templates have their col...
Q: Can I use your templates
with Yahoo Page Builder?
A: You can't use our templates
with Yahoo Page Builder. We do not guarantee any Content Managing
System (CMS) compatibility.
< meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> Q. I found a website template that suits my needs but I don't have Photoshop. Can you convert PSD files to PNG files? A. PSD to PNG files conversion is possible but we do not ...
Dear customer,
Thanks for contacting Technical Support Department of Template-Help.com!
Regarding your question, no need to let us know about using a template, simply do not say that is has been created
by you, only edited or customized; b...
Q: Do I need to have 3D Studio
MAX to edit 3D style templates?
A: Basically, you don't need to have 3D Studio MAX to make
considerable changes to our templates (editing of text, changing
images). We include 3D object source files in the temp...
Q: I am interested in many of your templates but I find the colors too vivid for my product. Do you recolor the sites and if so what is the cost of making it softer and more neutral? A: Surely. You can order recoloring at te...
Dear Nick,
Unfortunately this template will not work properly on mobile devices. We do not advertise these templates as mobile-compatible, and therefore we have a special category - mobile templates, but the template you have purchased is not the ...
Q: There are 4 identical HTML
files in the HTML folder of my Home Page template (index, index_dream, index_front, and
index_golive). What are these for? Do i need to edit each page?
A: You don't need to edit each
page. These pages are for d...
Q: How can I add my own background music or voice over to the template? A: You must add the embed sound tag to the HTML code in your template: <embed src="sound.wav" autostart="true" loop="true" hidden="true" ></embed> The above HTML code re...
Q: How can I make the width size of HTML template fill up to 100%? A: Some templates are designed and sliced for only 800*600 resolution screen so you can't change it to fit the whole page by just Dreamweaver. The on...
Q: How can i remove watermark from you logo template GIF anf JPG file? A: You don't need to alter JPG or GIF files. You need to update the text in the PSD file. When your PSD source file already opened in Adobe Photoshop, press “T” key to use ...
Q: I wanted to center my
website on the screen. It is very noticeable on flat
screen. I figure u change the first line of code in the beginning of the
table to align="center", but it does not work.
A: Coding of our templates
involves tiling...
Dynamic Flash Templates technology allows you to edit text and change pictures in your site, eliminating the necessity to modify and recompile FLA source file.
Flash source files (.FLA) are present in the template package as well. However, try to avoi...
Q: How to insert letters ä/ü/ö in template? A: If you want to place these symbols you should use the following HTML shortcuts: ä --> for ä ö --> for ö ü --> for ü é --> é á --> á ...
Our Dynamic Flash Sites have a built-in contact form that lets you to receive all contact requests to your e-mail.
NOTE: Your hosting must support PHP or ASP for the contact form to function.
To set up your contact form you have to:
1. Find out ...
Q: I just downloaded a template and when i try to unzip it, the following message comes up on my computer: "unable to unarchive "sources_5hh6gt1gyx.zip" into "template_11285_vrveh4d4aw35vbexrfur"...what do i need to do?
It also says "error 78-function ...
Q: I have chosen a
template layout. How can I replace the 'dummy' logo with my own logo?
A: Each layout is a
PSD file, containing layers which are systematically named. You can
scan your logo or import your log...
Dear Customer,
Thank you for reaching the Technical Department of Template-Help.com!
You have purchased flash site template and most of the editing should be done in a Flash software.
You should edit your .FLA file from the Sources/Flash ...
Q: I bought a
template but when I open the HTML file in my web browser/HTML editor
the images are blank or missing. What's wrong?
A: When unzipping
the template .ZIP file, make
sure your unzipping progr...
Q: The template displays incorrectly in GoLive. Unfortunatly I don't have Dreamweaver. I have GoLive and I expected I would be able to use it. Please help. A: Our templates were developed using Macromedia Dreamweaver as the basic software for generat...
Q: Your Layouts are
Photoshop PSD files. Does that mean having Photoshop installed on my PC
is a prerequisite?
A: Absolutely no.
It is not necessary since a PSD file can also be opened in various
other softwares like...
Dear customer,
Thanks for contacting Technical Support Department of Template-Help.com!
Regarding your question, you can do this with the help of Adobe Photoshop 8 or higher; simply broaden the size of the
logo slice and you will be able t...
Q: I noticed that the template
is in some language that i can't identify. I need it in English.
What should I do?
A: 'Lorem Ipsum' is not simply
a random text. It has roots in a piece of classical Latin literature
from 45 BC, making it ove...
Q: I purchased a
logo from you to use on my website. Unfortunately, my site says the
download must be in JPEG format. Any advice on how I can make this work?
A: You have
received the logo in the .psd format. You need ...
Dear customer,
Thank you for using our Trouble Ticket System!
Could you please go into detail on what would you like me to assist you with? I must admit that I do not understand
your question properly, can you please provide me with more in...
Q: The temlpate I
have
downloded seems only to work at 800 x 600 sreen screen resolution while
i want it to be fullscreen at 1024 x 768. A:Making templates fit 100% width at any resolution involves
specific HTML coding. Our templates look ...
Q: I am having trouble
importing my pictures in dreamweaver, they seem to shift the table
cells to where they do not look right. Also, some of the pictures have
borders, making it hard to match them with the content that I would
like to insert...
Q: What is an SWF
file?
A: An SWF file (that with a .swf extension) is a compiled,
viewable only, flash file. You would use this format by way of means of
presenting through the web. You can export this file along wit...
Q: What's the best
editor to use to modify a template?
A: You ought to use
the following programs as the best.:
Macromedia Flash MX, MX 2004 PRO
- to edit .fla files
Adobe Photoshop 7, CS - to edit
.psd files
Macr...
Q: Where can I get
scripts?
A: We don't provide
scripts and programming. Therefore such fields as search engines,
log&password forms, shoppig carts are inactive.
Some basic scripts can be added at templatetuning....
Q: Which version of
WinZip works better? WinZip 16 or WinZip 32? What is shareware? Is
WinZip "Free"? or what.
A: The only
difference between the 16 and 32 bit versions of programs is the types
of computers they run...
Dear customer,
Thanks for contacting Technical Support Department of Template-Help.com!
Please use the following instructions:
1. Extract the ZIP archive to the separate folders:
a) Screenshots folder
b) Site folder
c) Sit...
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